Irene Kraegel, PsyD

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Irene Kraegel, PsyD wears navy blue blazer with white tshirt & long necklaces, smiling with blue eyes, light brown hair, & arms crossed. Anxiety/Depression, Chronic Pain, & Christian Counseling specialties available in-person and online thru PsyPact.

How does this work?

  1. The first step is a quick, free, no-commitment phone call to help ensure that I’m a good fit. You’ll tell me what you’re looking for. I’ll share about my therapy approach and practice logistics, and I’ll answer any questions you have.

  2. We’ll schedule an intake session (either in-person or virtually).

  3. I’ll email you a link to complete some brief paperwork online before your first session.

I know the mental health world can feel complicated, so I’ll be on hand to guide you each step of the way. Click the button to schedule your free phone consult today!

  • You’ll fill out some intake paperwork electronically ahead of time. At our first meeting, I’ll ask questions about your background to help me get to know you and find out more about your goals for therapy. You’re welcome to ask me questions too.

  • I’ll reserve your day & time for your follow-up sessions, unless you have an irregular schedule that requires flexibility. While most clients choose to meet weekly, it is sometimes an option to meet more or less frequently. I will check in regularly to ensure our work together is beneficial for you, and you are free to stop at any time.

  • I am an “out-of-network” psychologist, and my per hour fees are $175 for therapy and $150 for mindfulness coaching. While many clients choose not to use insurance for privacy reasons, others receive reimbursement from their insurance company to cover part of the cost of therapy. The Thrizer tool below can help you determine your out-of-network therapy benefits, and there is an option to pay just your copay at the time of service (rather than the full fee) if you choose.

  • My office is nestled in a residential neighborhood near a park, a lake, a library, and a bunch of coffee shops. I’m all about hygge, so you’ll find natural light, comfortable seating, and coffee/tea waiting for you at the door. The address is 529 Greenwood Ave SE, East Grand Rapids, MI. I can’t wait to show you around!

  • I check my messages regularly, and commit to be responsive - within business hours! If you experience a mental health crisis, your best source of support will be a crisis center that is staffed to help out 24/7. This might be a local psychiatric urgent care center, a hospital Emergency Department, or the national 988 crisis line. If I have availability, I’m happy to fit you in for an extra session as well to help you get regrounded.

  • I save your therapy time just for you! If you are unable to attend as scheduled, please cancel at least 24 hours prior to your appointment - otherwise, the full session fee will be charged. I’m easy to get in contact with by phone (616-202-2233), email (contact@dwellpsychological.com), or via the client portal.

  • I’m available for in-person and telehealth appointments each weekday (Monday through Friday) from 8:00am to 5:00pm.

  • As a Licensed Psychologist in the state of Michigan, I provide virtual sessions for clients unable to meet in-person at my East Grand Rapids office. I am also authorized to provide virtual therapy to clients in all 43 PsyPact states:

    Alabama, Arizona, Arkansas, Colorado, Commonwealth of the Northern Mariana Islands, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

    (PsyPact states, as of 04/13/2026)

If you’re wondering about those “frequently asked” questions, this is the place for you! Let me know if you’re not finding an answer you need and we can chat by email or phone.

Questions about logistics?

Insurance vs. self-pay

The Benefits of Self-Pay

You may prefer not to use third party insurance for privacy or logistical reasons - not everyone feels comfortable with their personal mental health information being recorded and shared by managed care companies, given their requirement of keeping a diagnosis on file and regulating the number of sessions received. For this reason, many clients choose the simplicity and confidentiality of self-pay when it comes to the cost of mental health treatment. Your client portal makes it simple to manage credit card information and payments for sessions over time.

Utilizing Out-of-Network Benefits for Therapy

If you would like to utilize insurance, the Thrizer tool below can help you check how much coverage your plan provides for therapy with an Out-of-Network psychologist. You can also get this information by calling the phone number on the back of your insurance card.

You’ll have two options of how to access your Out-of-Network coverage.

  1. Option 1: Pay the full fee for each session up-front, then access the “superbill” (which includes all codes needed for insurance reimbursement) in your client portal. Submit this superbill to your insurance company for reimbursement, the amount of which will be based on whatever amount your plan covers for Out-of-Network services.

    • You can submit this superbill to your insurance company on your own, or

    • You can upload your superbill to Thrizer and let them submit it to your insurance company for you through their Thrizer Superbill Uploads feature. Until you meet your deductible, they will do this for free. After that, they’ll charge you 1%.

  2. Option 2: Pay only your co-pay amount for each session up-front (once your insurance deductible is met) using the Thrizer Payments feature. Once your deductible is met, they’ll charge you 5% for this service. With this option, you don’t have to wait for reimbursement - Thrizer will manage getting the remainder of your session fee to me.

For more information regarding the option to use Thrizer, a payment app designed to make Out-of-Network therapy benefits easier to navigate, visit their website at https://www.thrizer.com/for-clients.

Office Location

529 Greenwood Ave SE
East Grand Rapids, MI 49506

Hours
Monday–Friday
8am–5pm

Phone
(616) 202-2233

Parking is free on the street or in the small lot behind the building.

 

Christian counseling for anxiety, depression, and chronic pain in Grand Rapids, MI and virtually across 43 PsyPact states